Terms and Conditions

Terms and Conditions for GLEMINI.COM

The GLEMINI Online Store is operated by Double H White Leaf “Company”, “GLEMINI”, “we”, “us”, or “our”.

These Terms and Conditions “Terms of Use” govern your access to and use of www.glemini.com “Site” and all related online services.

By accessing, browsing, or using the GLEMINI Online Store, you confirm that you have read, understood, and agreed to be bound by these Terms of Use. If you do not agree with these Terms, you are not authorized to use this Site.

1. About Our Online Store

GLEMINI.COM provides an online platform for customers to browse and purchase fine jewellery products and related services.

All use of the Site is subject to these Terms and Conditions, together with any other policies published on the Site, including our Privacy Policy, Shipping Policy, Return Policy, and other applicable notices.

2. Revisions to Terms and Conditions

Double H White Leaf reserves the right to revise, update, or amend these Terms and Conditions at any time at its sole discretion.

Any changes will take effect immediately once published on the Site.

It is your responsibility to review these Terms regularly. Continued use of the Site after any changes constitutes acceptance of the updated Terms.

All typographical, clerical, or technical errors on the Site, including errors relating to prices or product descriptions, are subject to correction without liability.

3. Use of the Website

By using this Site, you warrant and agree that:

You will comply with all applicable laws and regulations.
You will not misuse the Site or interfere with its functionality.
You will not attempt to gain unauthorized access to any part of the Site.
You will not use the Site for fraudulent, unlawful, or harmful purposes.
All information you provide is accurate, complete, and up to date.

Double H White Leaf shall not be liable for any breach of law caused by your use of the Site.

You agree to indemnify and hold harmless Double H White Leaf, its owners, employees, affiliates, and service providers from any claims, losses, damages, liabilities, or legal expenses arising from your breach of these Terms or misuse of the Site.

4. Products and Orders

All product listings, descriptions, images, and prices displayed on the Site constitute an invitation to treat only.

When you place an order, it represents an offer by you to purchase the selected product or products.

An order will only be deemed accepted once confirmation is communicated to you by Double H White Leaf.

Double H White Leaf reserves the right to:

Accept or reject any order at its discretion.
Cancel orders due to pricing errors.
Cancel orders due to stock unavailability.
Cancel orders where fraud, misuse, or unauthorized activity is suspected.
Request additional verification before confirming an order.

Purchased products will be reserved for 24 hours only, subject to full 100% payment confirmation.

5. Prices and Availability

All prices and product availability are subject to change without prior notice.

Double H White Leaf reserves the right to:

Re-price, revise, discontinue, or withdraw any product.
Correct errors relating to pricing or descriptions at any time.
Update product details, images, availability, or specifications without prior notice.

Product images are for illustrative purposes only. Actual products may differ slightly in color, size, shape, or appearance.

Double H White Leaf does not guarantee that product images perfectly reflect the final item, as gemstones, metals, lighting, photography, and screen settings may affect visual appearance.

6. Payments

All payments must be made in full using the payment methods available on the Site.

Orders will not be processed, reserved, dispatched, or delivered until payment has been successfully completed.

Double H White Leaf is not responsible for any delays, errors, payment failures, or transaction issues caused by third-party payment service providers, banks, card providers, or payment gateways.

7. Exclusion of Liability

To the maximum extent permitted by applicable law, Double H White Leaf shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to:

Loss of profits
Loss of business
Loss of data
System errors
Service interruptions
Website downtime
Payment gateway errors
Delivery or carrier-related delays

Double H White Leaf shall not be responsible for failures or delays caused by circumstances beyond its reasonable control, including power failures, internet disruptions, natural disasters, government restrictions, customs delays, logistics disruptions, or third-party system failures.

8. Engraving and Customisation

GLEMINI may offer engraving and customisation services on selected jewellery items.

By placing an order with engraving or customisation, you confirm that:

The submitted text, name, date, message, or design is accurate and final.
You have checked spelling, wording, and design details before placing the order.
The submitted content does not infringe any third-party rights.
You accept that customised products are made specifically for you.

Customised or engraved items cannot be cancelled, exchanged, returned, or refunded, except in cases of confirmed manufacturing defects.

9. Jewellery Care Disclaimer

GLEMINI jewellery is crafted using precious metals, pearls, gemstones, and natural sapphires. While our products are made with care and quality craftsmanship, jewellery is subject to natural wear and tear over time.

Double H White Leaf is not responsible for damage caused by:

Improper handling or storage
Exposure to chemicals, perfumes, lotions, chlorine, or cleaning agents
Physical impact, pressure, or abrasion
Improper cleaning methods
Misuse, accidents, or negligence
Normal wear and tear

Normal wear, minor scratches, tarnishing, fading, or discoloration are not considered manufacturing defects.

10. Jewellery Care Guidelines

Customers are advised to take proper care of their jewellery to preserve its beauty and durability.

We recommend that you:

Remove jewellery before swimming, bathing, sleeping, or strenuous activities.
Avoid contact with chemicals, perfumes, lotions, cosmetics, and cleaning products.
Store jewellery separately in provided boxes or pouches.
Use silica gel or anti-tarnish strips to help reduce moisture exposure.
Clean jewellery gently using a soft cloth.
Avoid dropping, bending, scratching, or applying pressure to jewellery items.

Failure to follow proper care instructions may affect the condition, appearance, and lifespan of the jewellery.

11. Quality Assurance

Double H White Leaf guarantees the stated purity and quality of metals and gemstones at the time of sale.

This guarantee does not cover damage caused by misuse, accidents, improper handling, unauthorized alterations, repairs, exposure to chemicals, or normal wear over time.

Any claims regarding manufacturing defects must be supported by proper inspection and verification.

12. Intellectual Property

All content on the Site, including images, text, logos, graphics, product designs, brand names, trademarks, photographs, layouts, and other materials, is the intellectual property of Double H White Leaf or its licensors.

Unauthorized use, copying, reproduction, modification, distribution, or commercial exploitation of any content from the Site is strictly prohibited.

You may not use any GLEMINI content without prior written permission from Double H White Leaf.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws governing Double H White Leaf, without regard to conflict-of-law principles.

Any disputes arising from the use of this Site, purchases made through the Site, or these Terms shall be handled in accordance with applicable legal procedures.

14. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us through the contact details provided on www.glemini.com.

By using www.glemini.com and placing orders through the GLEMINI Online Store, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.