Shipping Policy

Shipping Policy for GLEMINI.COM

Thank you for shopping with GLEMINI. This Shipping Policy explains important information regarding the shipment of products purchased through www.glemini.com.

By placing an order on our website, you agree to the shipping terms outlined below.

1. Processing and Shipping Disclosure

All GLEMINI products are shipped directly from Sri Lanka.

Please allow 21–30 business days for order processing and delivery for both international and local orders.

2. Order Processing Time

Each order is carefully processed, prepared, and packaged after payment confirmation.

• Orders are generally processed within 21–30 business days.
• Processing times may vary depending on the item type, customization level, and order volume.
• During busy periods, holidays, or special promotions, processing may take longer.
• If unexpected delays occur, we will notify you where possible.

3. Shipping Origin and Method

All orders are shipped from Sri Lanka.

International shipments are handled through FedEx.

• Estimated delivery timeframe: 21–30 business days from the date of dispatch
• Delivery times may vary depending on customs procedures, destination regulations, and carrier operations.
• Shipping timelines may also be affected by force majeure events, customs delays, weather disruptions, regional restrictions, or other unavoidable factors beyond our control.

4. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details.

Customers are encouraged to monitor the tracking link for the most accurate and updated delivery progress.

5. Shipping Costs

Shipping costs are calculated based on:

• Package weight
• Delivery destination
• Selected shipping method

All shipping charges will be displayed at checkout before payment confirmation.

6. Shipping Address

Please ensure that your shipping address is accurate and complete at the time of checkout.

GLEMINI is not responsible for delayed or undelivered items caused by incorrect or incomplete address details.

Address changes cannot be made after an order has been shipped.

7. Lost or Damaged Packages

We take every reasonable measure to ensure your order is safely packaged and dispatched.

However, once a package has left our facility, it is handled by the shipping carrier.

If your shipment is delayed, damaged, or lost in transit, customers are advised to contact the shipping provider directly for further assistance and resolution.

8. Post-Shipment Policy

Once a shipment has been dispatched from our facility:

• No claims for return, replacement, or refund can be made based on shipping delays.
• Delivery timelines are determined by FedEx and are beyond our control.
• Unavoidable delays such as customs inspections, weather disruptions, or logistics issues may extend delivery timeframes.

9. Contact Information

If you have any questions about your shipment or this Shipping Policy, please contact our support team through www.glemini.com.

Our representatives are available to assist with shipping-related inquiries.

10. Policy Updates

GLEMINI reserves the right to modify or update this Shipping Policy at any time without prior notice.

Customers are encouraged to review this policy regularly for the latest information.

By placing an order through www.glemini.com, you acknowledge that you have read, understood, and agreed to this Shipping Policy.